Frequently Asked Questions
Everything you need to know about shopping with Portstewart Clothing.
What are your shipping rates and delivery times?
We offer standard shipping across the UK and Ireland starting at £4.95, with delivery typically taking 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix faster.
How do I return an item that doesn't fit?
We accept returns within 28 days of purchase. Items must be in their original condition with all tags attached. Simply use our online portal to generate a return label and drop your package at any authorized location.
How can I ensure I'm ordering the right size?
Each product page features a detailed size guide with specific measurements. As we stock various premium brands, we recommend checking the individual brand's fit notes provided in the description.
Do you offer international shipping?
Yes, Portstewart Clothing ships to most countries worldwide. International delivery times and costs vary by location and will be calculated automatically during the checkout process.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also support PayPal, Apple Pay, and Google Pay.
What should I do if my item arrives damaged?
We pride ourselves on quality, but if your order arrives with a fault, please contact our customer service team immediately with your order number and a photo of the damage so we can arrange a replacement.